About Us

Founded in 1998

From the time of our inception, Merseyside Car Hospital has been fully committed to our “Patients Charter”-  “THE FINEST TREATMENT IN THE SHORTEST TIME”.

 The Company has a unique approach.  The idea was to establish a business that would be recognised not only for its uniqueness, but also for providing the highest quality of Patient/Customer care and high standard of repairs.

Formed in 1998, Merseyside Car Hospital has succeeded in developing a business that has appealed and become noticeable to Insurers, Management Companies and customers alike, and has become synonymous in achieving and surpassing what is originally set out to do.

It was realised at a very early stage that creating a successful Accident Repair Business would not be easy.  However we believe that if you are fully committed to your convictions, have the ability to recruit the right personnel, and have the correct management structures in place (both financial and personnel) you are half way there.

Patient / Customer Care

PATIENT/CUSTOMER CARE  is at the forefront in the philosophy of Merseyside Car Hospital.  However, if there is a time when we have made a mistake, it is the treatment of this mistake which is most important.  We listen to any complaint carefully, and offer the customer an immediate inspection.  We don’t argue, any genuine complaint is rectified, other wise we contact the Insurance straight away.

We believe the successful Accident Repair Centre in the 21st Century must be 100% focused and have Patient/Customer  as a priority.  You may be the best Repair Centre, but if you don’t treat your customers with respect you will fail.

Starring as the  COP CAR WORKSHOP 2019 has been one of the highlights in  Merseyside Car Hospitals history  Click Here.

We were absolutely delighted from start to hand back of our vehicle. Our vehicle had a repair carried out to it’s offside front door, front wing and wing mirror and when we looked at the results you could not tell in any way that the vehicle had ever had any repair work carried out. It was as if it had exerted from the Showroom on the day we first took delivery. We cannot praise the quality of the work MCH have completed highly enough. Five Star excellence, all the way through the experience which started from the moment that our vehicle was taken in fir its repair to the moment it was handed back to us. All the staff were very professional, courteous, attentive and very efficient. From trauma to bliss thank you MCH we would have no hesitation in recommending you to anyone who needs any form of car body work carrying through. Great job!
Mr Ettinger
The reception by both Jakia and Barry were excellent. They both answered any questions I had well. Chris who assessed the damage to my vehicle was really good and overall I can’t fault anyone. The mechanics did a great job and I was exceedingly pleased. Thank you.
Mrs Corke
Amazing customer service.
Mrs McCracken
Customers like to think that they matter, at MCH they definitely matter. From start to finish I was kept up to date with the repair, the car was ready on schedule and the quality of work was first class. A special mention for the lady on reception, I did not get her name but a big thank you to her, she was so helpful and polite as well as being very efficient. I am one very satisfied customer. I hope I never need my car repaired again but if I did I would not go anywhere other than MCH
Mr Bayley
Very impressed with the repair on my vehicle. Very professional, accommodating and friendly! Clear communication throughout.
Mr Jones