Who we are
What is Personal Data?
Personal data is anything that identifies you as an individual. For example, your name, email address, an ID number etc. are personal data.
Our Legal Obligations
The General Data Protection Regulation (GDPR) is the law on data protection and privacy for individuals in the EU. It means we must tell you the following things about your personal data that we collect:
- How we collect it
- If it is shared with anyone else
- How it will be used, and our “lawful basis” under GDPR, for using it this way
- Hold long we hold it for
- Your rights regarding your personal data that we hold, how you can request a copy of it and request we remove it from our records.
(You can find out more about the GDPR at the Information Commissioner’s Office (ICO) website. The ICO is the data protection regulator in the UK.)
We, Merseyside Car Hospital, are what is known as the Data Controller of the personal data we collect. This means we determine the way your personal data is used.
How We Collect Personal Data
We collect personal data about you when you:
- Fill in and submit forms on this website
- Fill in and submit surveys and questionnaires
- Open any of our email newsletters and click on any of the links contained in them.
Our website is protected by SSL encryption which means that the data you submit on this website is done so securely.
Please note: Email newsletters always contain an ‘unsubscribe’ link so you can stop receiving emails at any time. We retain the unsubscribe information on file to make sure we do not email you again.
We also collect website usage information using Cookies.
This website contains the following forms, and this is how we use the personal data you submit:
|Form Type||Use||Lawful basis of use||Why we think this applies||Retention period|
|Contact Us||We will use your information to respond to your enquiry.||Consent||You offer us your data for the specific reason stated on the form you completed.||Until we have resolved your enquiry.|
What are cookies?
Cookies are text files placed on your computer or other device, and stored there, when you visit a website. This allows the website to recognise you as a user for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’).
Cookies don’t hold personal data about you, for example they don’t store your name or credit card details, but they do store things like your computer settings, operating system and platform, and IP address.
- Making our website work as you’d expect and giving you a more personalised experience.
- Google Analytics. This tells us things like how many visits we get to our website, which pages are looked at and how long visits last. It helps us make decisions about improving our website. You can choose to opt out of Google Analytics.
- Allowing you to share pages with social networks like Facebook
- Facebook Analytics. We may use a Facebook pixel on this website. This helps us tailor any Facebook and Instagram advertising we do for our website users. It also helps us measure its effectiveness. You can manage your Facebook settings to opt out.
How to turn off cookies
Most web browsers accept cookies automatically, but you can change the settings of your browser to stop cookies. Please remember that if you turn off cookies in your browser then these settings apply to all websites not just this one.
These links explain how to manage cookies for the most popular web browsers:
Do We Share Your Data?
We do not share, sell or rent your data with/to any third party.
Under GDPR you have the following rights regarding your personal data:
- The right to be informed – how we collect and use your personal data
- The right of access – to request access to your personal data
- The right to rectification – to have your personal data corrected if it is inaccurate and to have incomplete personal data completed
- The right to erasure – (also known as the Right to be Forgotten) – to have your personal data erased
- The right to restrict processing – to request the restriction or suppression of your personal data
- The right to data portability – to obtain your personal data, and reuse it for your own purposes
- The right to object – to us processing your personal data
- Rights in relation to automated decision making and profiling – to request information about the processing and challenge a decision.
If you have any questions about any of your personal information that we may hold, or want to exercise your rights please contact us at:
77-79 Cleveland Street, Birkenhead CH41 3QB
We will respond within 30 days.
Visit the ICO website for more information about your individual rights.
Links To Other Websites
77-79 Cleveland Street, Birkenhead CH41 3QB
The contact details for the ICO are available on their website.
Our website address is: https://mch999.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.