Car Hospitals prides itself on our 100% commitment to Customer/Patient satisfaction. As part of our monitoring of their satisfaction, we encourage all our customers to complete satisfaction surveys.

Each repair carries a manufacturers repair authenticity guarantee, confirming we have used manufacturers methods, genuine parts, approved paint and manufacturer technicians.

Examples include;

Volkswagen Group –  VWG CEM (InMoment) survey and Repair Authenticity Guarantee

BMW  – BMW UK satisfaction survey and repair guarantee

Manufacturer Approvals
Insurance Approvals
We were absolutely delighted from start to hand back of our vehicle. Our vehicle had a repair carried out to it’s offside front door, front wing and wing mirror and when we looked at the results you could not tell in any way that the vehicle had ever had any repair work carried out. It was as if it had exerted from the Showroom on the day we first took delivery. We cannot praise the quality of the work MCH have completed highly enough. Five Star excellence, all the way through the experience which started from the moment that our vehicle was taken in fir its repair to the moment it was handed back to us. All the staff were very professional, courteous, attentive and very efficient. From trauma to bliss thank you MCH we would have no hesitation in recommending you to anyone who needs any form of car body work carrying through. Great job!
Mr Ettinger
The reception by both Jakia and Barry were excellent. They both answered any questions I had well. Chris who assessed the damage to my vehicle was really good and overall I can’t fault anyone. The mechanics did a great job and I was exceedingly pleased. Thank you.
Mrs Corke
Amazing customer service.
Mrs McCracken
Customers like to think that they matter, at MCH they definitely matter. From start to finish I was kept up to date with the repair, the car was ready on schedule and the quality of work was first class. A special mention for the lady on reception, I did not get her name but a big thank you to her, she was so helpful and polite as well as being very efficient. I am one very satisfied customer. I hope I never need my car repaired again but if I did I would not go anywhere other than MCH
Mr Bayley
Very impressed with the repair on my vehicle. Very professional, accommodating and friendly! Clear communication throughout.
Mr Jones